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HRSDJune 27, 2026

Employee Self-Service Portal

Give employees one place to start anything HR-related. They search for answers first, raise a case when they need a person, and check the status of everything they have open without sending a follow-up email. The portal connects to the same case workflow HR teams use, so a request submitted here arrives fully formed and ready to triage. Familiar self-service patterns reduce inbound volume and let employees resolve common needs on their own time.

Use the Employee Self-Service Portal semantic blueprint

/semantius-admin use the architect, analyst and modeler skills to update the semantius platform with the model specified in https://www.semantius.com/blueprints/hrsd-employee-portal-semantic-blueprint.md

Entity summary

Name data_object Description
Employees employees Canonical records of people currently or formerly employed, carrying identity, employment metadata, and links to position, manager, and org unit.
HR Cases hr_cases Employee inquiries and service requests routed to HR operations, such as pay questions, benefits changes, leave requests, and complaints.
Knowledge Articles knowledge_articles Knowledge-base articles backing self-service portals and agent-assist tools, moving through draft, review, published, and retired.
Service Requests service_requests Planned, catalog-driven requests for access, hardware, software, or information, distinct from reactive incidents.
flowchart TD
  classDef embedded_master fill:#fff4cc,stroke:#c79100,color:#5b4500;
  classDef platform_builtin fill:#e0e0e0,stroke:#424242,color:#1a1a1a;
  employees["Employees"]
  knowledge_articles["Knowledge Articles"]
  hr_cases["HR Cases"]
  service_requests["Service Requests"]
  users["Users"]
  employees -->|"triggers"| service_requests
  employees -->|"spawns"| hr_cases
  employees -->|"raises"| hr_cases
  hr_cases -->|"references"| knowledge_articles
  hr_cases -->|"spawns"| service_requests
  employees -->|"updated by"| hr_cases
  users -->|"owns"| hr_cases
  users -->|"authored"| knowledge_articles
  users -->|"approved"| knowledge_articles
  employees -->|"is_linked_to"| users
  users -->|"raises"| hr_cases
  users -->|"works on"| hr_cases
  users -->|"approves"| hr_cases
  users -->|"authors"| knowledge_articles
  users -->|"requests"| service_requests
  users -->|"fulfills"| service_requests
  users -->|"assigned requests"| service_requests
  users -->|"submitted requests"| service_requests
  users -->|"authored articles"| knowledge_articles
  class employees embedded_master;
  class knowledge_articles embedded_master;
  class hr_cases embedded_master;
  class service_requests embedded_master;
  class users platform_builtin;
  style service_requests stroke-dasharray:5 5;