---
artifact: semantic-blueprint
blueprint_version: "3.0"
license: MIT
system_name: Supplier Performance Management
tagline: Score supplier performance and drive improvement where it slips.
description: Measure suppliers against delivery, quality, responsiveness, and savings targets, and roll the results into weighted scorecards your category managers and finance teams share. Spot underperformers early, open corrective actions, and track them to closure so supplier performance improves cycle over cycle.
system_slug: srm-performance-mgmt
domain_modules:
  - srm-performance-mgmt
domain_code: SRM
icon_name: handshake
related_modules: [srm-supplier-lifecycle]
persona: []
created_at: 2026-06-27
---

# Supplier Performance Management

## 1. Overview

Supplier performance scorecards, KPIs, reviews, and corrective actions. Measures and improves supplier delivery, quality, and service.

## 2. Entity summary

| Name | data_object | Description |
| --- | --- | --- |
| Supplier Corrective Actions | `supplier_corrective_actions` | Corrective-action plans opened against supplier underperformance and tracked to closure, with root cause and verification. |
| Supplier Issues | `supplier_issues` | Logged supplier issues and complaints that feed performance and corrective-action workflows, tracked from log to resolution. |
| Supplier KPIs | `supplier_kpis` | Performance metric definitions tracked per supplier, such as delivery, quality, responsiveness, and savings, with targets and weightings. |
| Supplier Performance Reviews | `supplier_performance_reviews` | Periodic reviews that roll KPIs into a shared assessment with each supplier, from draft through finalization. |
| Supplier Scorecards | `supplier_scorecards` | Weighted performance ratings of suppliers over a period, scoring on-time delivery, quality, responsiveness, and savings delivered. |
| Supplier Questionnaires | `supplier_questionnaires` | Reusable questionnaire templates used across qualification, performance, and risk workflows, such as insurance, security, ESG, and financial forms. |

```mermaid
flowchart TD
  classDef master fill:#d4f4dd,stroke:#27ae60,color:#0b3d20;
  classDef consumer fill:#e8def8,stroke:#7b1fa2,color:#3a155d;
  classDef platform_builtin fill:#e0e0e0,stroke:#424242,color:#1a1a1a;
  supplier_scorecards["Supplier Scorecards"]
  supplier_kpis["Supplier KPIs"]
  supplier_performance_reviews["Supplier Performance Reviews"]
  supplier_corrective_actions["Supplier Corrective Actions"]
  supplier_issues["Supplier Issues"]
  supplier_questionnaires["Supplier Questionnaires"]
  users["Users"]
  users -->|"owns"| supplier_scorecards
  class supplier_scorecards master;
  class supplier_kpis master;
  class supplier_performance_reviews master;
  class supplier_corrective_actions master;
  class supplier_issues master;
  class supplier_questionnaires consumer;
  class users platform_builtin;
  style supplier_kpis stroke-dasharray:5 5;
  style supplier_performance_reviews stroke-dasharray:5 5;
  style supplier_corrective_actions stroke-dasharray:5 5;
  style supplier_issues stroke-dasharray:5 5;
  style supplier_questionnaires stroke-dasharray:5 5;
```

## 3. Entities catalog

| # | data_object | canonical code | singular | plural | role | mastered in | mastered label | necessity | personal_content | entity_type | write tier | notes |
| ---: | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | `supplier_corrective_actions` | `supplier_corrective_actions` | Supplier Corrective Action | Supplier Corrective Actions | master | - | - | optional | - | operational_workflow | `:manage` | - |
| 2 | `supplier_issues` | `supplier_issues` | Supplier Issue | Supplier Issues | master | - | - | optional | - | operational_workflow | `:manage` | - |
| 3 | `supplier_kpis` | `supplier_kpis` | Supplier KPI | Supplier KPIs | master | - | - | optional | - | catalog | `:admin` | - |
| 4 | `supplier_performance_reviews` | `supplier_performance_reviews` | Supplier Performance Review | Supplier Performance Reviews | master | - | - | optional | - | operational_workflow | `:manage` | - |
| 5 | `supplier_scorecards` | `supplier_scorecards` | Supplier Scorecard | Supplier Scorecards | master | - | - | required | - | operational_workflow | `:manage` | - |
| 6 | `supplier_questionnaires` | `supplier_questionnaires` | Supplier Questionnaire | Supplier Questionnaires | consumer | `srm-supplier-lifecycle` | Supplier Lifecycle Management | optional | - | catalog | `:admin` | - |

## 4. Aliases and industry synonyms

_(none: no industry-scoped aliases for this scope)_

## 5. Relationships

### 5.1 Intra-scope edges

_(none: no relationships with both endpoints inside the scope)_

### 5.2 Built-in edges (`users` and other platform built-ins)

| from | verb | to | cardinality | necessity | owner_side | delete_mode | fk_format | notes |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| `users` | owns | `supplier_scorecards` | one_to_many | optional | source | clear | reference | - |

### 5.3 Cross-scope edges

#### 5.3a Outbound from this scope's masters and contributors

_Edges this scope drives: the in-scope endpoint has `role` of `master` or `contributor`._

| from | verb | to | cardinality | necessity | delete_mode | fk_format | notes |
| --- | --- | --- | --- | --- | --- | --- | --- |
| `suppliers` | rated_by | `supplier_scorecards` | one_to_many | optional | none | n/a | - |
| `supplier_risk_assessments` | feeds | `supplier_scorecards` | one_to_many | optional | none | n/a | - |
| `supplier_scorecards` | escalates_to | `audit_issues` | one_to_many | optional | none | n/a | - |
| `invoice_matches` | signals | `supplier_scorecards` | one_to_many | optional | none | n/a | - |
| `goods_receipts` | signals | `supplier_scorecards` | one_to_many | optional | none | n/a | - |

#### 5.3b Context edges on embedded shells and consumed entities

_Edges the canonical owner drives, shown for context: the in-scope endpoint has `role` of `embedded_master`, `consumer`, or `derived`._

_(none: no context cross-scope edges on this scope's embedded shells or consumed entities)_

## 6. Cross-domain context

### 6.1 Master consumers (other modules / domains that embed this scope's masters)

_(none: no other module embeds this scope's masters; the canonical owners do.)_

### 6.2 Outbound handoffs (events this scope publishes)

| source module | target domain | target module | trigger_event | transition | payload | integration | friction | description |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| _(domain-level)_ | GRC | _(domain-level)_ | `supplier.risk_elevated` | _(threshold)_ | `supplier_scorecards` | api_call | high | Risk-score elevation triggers GRC engagement: enhanced due diligence, mitigation plan, exit strategy if warranted. Failure modes: false-positive risk signals from third-party data; rep-attribution edge cases. |

### 6.3 Inbound handoffs (events this scope reacts to)

_(none: no inbound handoffs whose payload is in this scope)_

### 6.4 Master providers (modules / domains that own masters this scope embeds)

| data_object | role here | necessity | canonical owner(s) | slice notes |
| --- | --- | --- | --- | --- |
| `supplier_questionnaires` | consumer | optional | SRM-SUPPLIER-LIFECYCLE (SRM) | - |

## 7. Lifecycle states

### `supplier_corrective_actions` (Supplier Corrective Action)

| order | state_name | initial? | terminal? | requires_permission? | derived gate | description |
| --- | --- | --- | --- | --- | --- | --- |
| 10 | `open` | ✓ | - | - | - | - |
| 20 | `in_progress` | - | - | - | - | - |
| 30 | `resolved` | - | - | - | - | - |
| 40 | `verified` | - | - | ✓ | `srm-performance-mgmt:verify_corrective_action` | - |
| 50 | `closed` | - | ✓ | - | - | - |

### `supplier_issues` (Supplier Issue)

| order | state_name | initial? | terminal? | requires_permission? | derived gate | description |
| --- | --- | --- | --- | --- | --- | --- |
| 10 | `logged` | ✓ | - | - | - | - |
| 20 | `triaged` | - | - | - | - | - |
| 30 | `in_progress` | - | - | - | - | - |
| 40 | `resolved` | - | - | - | - | - |
| 50 | `closed` | - | ✓ | - | - | - |

### `supplier_performance_reviews` (Supplier Performance Review)

| order | state_name | initial? | terminal? | requires_permission? | derived gate | description |
| --- | --- | --- | --- | --- | --- | --- |
| 10 | `draft` | ✓ | - | - | - | - |
| 20 | `in_review` | - | - | - | - | - |
| 30 | `finalized` | - | - | ✓ | `srm-performance-mgmt:finalize_performance_review` | - |
| 40 | `acknowledged` | - | ✓ | - | - | - |

## 8. Permissions and business rules (derived)

### 8.1 Permissions

| permission | tier | description | included in `:admin`? |
| --- | --- | --- | --- |
| `srm-performance-mgmt:read` | baseline-read | Read access to every entity in the module | ✓ |
| `srm-performance-mgmt:manage` | baseline-manage | Edit operational records | ✓ |
| `srm-performance-mgmt:admin` | baseline-admin | Edit reference data and inherit every workflow gate below | - |
| `srm-performance-mgmt:finalize_performance_review` | workflow-gate (lifecycle) | Transition `supplier_performance_reviews` into state `finalized` | ✓ |
| `srm-performance-mgmt:verify_corrective_action` | workflow-gate (lifecycle) | Transition `supplier_corrective_actions` into state `verified` | ✓ |

### 8.2 Business rules

_(none: no flag-derived business rules)_

## 9. Roles, RACI, and responsibilities (derived)

_Baseline roles, the permission hierarchy, and RACI realization are DERIVED from this scope's entity-type write tiers + `process_raci`; none of it is stored in the catalog (the deployer provisions it from this blueprint)._

### 9.1 `SRM-PERFORMANCE-MGMT`

**Baseline roles:**

| role | baseline grant |
| --- | --- |
| `srm-performance-mgmt_viewer` | `srm-performance-mgmt:read` |
| `srm-performance-mgmt_manager` | `srm-performance-mgmt:manage` |
| `srm-performance-mgmt_admin` | `srm-performance-mgmt:admin` |

**Permission hierarchy:**

| permission | includes |
| --- | --- |
| `srm-performance-mgmt:admin` | `srm-performance-mgmt:manage` |
| `srm-performance-mgmt:manage` | `srm-performance-mgmt:read` |
| `srm-performance-mgmt:admin` | `srm-performance-mgmt:finalize_performance_review` |
| `srm-performance-mgmt:admin` | `srm-performance-mgmt:verify_corrective_action` |

**RACI realization:**

_(none: no process_raci assignments wired to this module's gated processes yet)_

### 9.2 Functional ownership and default grants

| responsibility | business function | default role | default tier |
| --- | --- | --- | --- |
| owner | Procurement | `admin` | `:admin` |
| contributor | Governance, Risk and Compliance | `manage` | `:manage` |
| contributor | Legal | `manage` | `:manage` |